Shipping Information
Delivery Costs*
We always aim to ensure delivery costs are fair and fully transparent in order to make your shopping experience enjoyable.
Our Shipping rates for orders placed within Australia, are listed below
Standard Shipping
Flat Rate of $20*
Express Shipping
Flat Rate of $35*
Express orders will be shipped next business day (provided your order is received before 2pm EST).
*Excluding bulky items. Dynamic shipping rates will apply.
Sydney Metro Same Day Delivery Shipping
Sydney Metro Same Day delivery is available for a flat rate of $50. Orders must be placed before 10am, ONLY on Monday to Friday to ensure guaranteed delivery.
Click + Collect
Place your order online and collect in Double Bay, 2028. You will receive notification when your order is ready for collection.
Collection address:
39 Bay Street
Double Bay, NSW 2028
Collection time: 10am-5pm, Monday to Saturday.
Delivery times
Domestic
We ship through Australia post. Both Standard and Express post.
Standard orders are dispatched within 3 business days of the order being placed. In some cases, this is sooner wherever possible. Please allow 5-7 business days for delivery from date of dispatch.
Express orders will be shipped next business day (provided your order is received before 2pm EST). Please allow 1-3 business days for delivery from date of dispatch for all metropolitan areas and 2-6 days for regional Western Australia, Tasmania, Northern Territory and Queensland.
Once your order has been prepared and dispatched you will receive an email notification, to help you track your items.
We endeavour to deliver your purchases as quickly as possible so you can enjoy your new items. We aim to provide you with the best customer support, we cannot take responsibility for delays caused by a third-party courier company or COVID delay. Delivery speed is dependent on your location and order size. Should your item not arrive within the estimated delivery time please contact our customer service team.
Bulky items
Dynamic shipping rates apply for bulky items. In the event you purchase a bulky item and pay a standard shipping rate, our team will contact you to organise further payment or solution.
International Orders
We currently offer overseas shipping to New Zealand residents only. If you are outside of both AUS and NZ and would like to place an online order, please contact us for shipping rates.
New Zealand
$80 AUD Standard shipping excluding bulky items.
$100 AUD Express Shipping excluding bulky items.
Customs, Duties and Import Taxes: Postal and delivery charges do not include taxes and duties which may be levied by customs in the country where the order is intended to be delivered. You are responsible for any customs duties, foreign taxes or other fees which may be imposed.
*HOMEWARES SHIPPING POLICY ONLY - EXCLUDES FURNITURE.
Please refer to furniture freight section for information regarding shipping policy on furniture.