Shipping Information

We always aim to ensure delivery costs are fair and fully transparent in order to make your shopping experience enjoyable.

Our Shipping rates for orders placed within Australia, are listed below

Flat Rate of $20

However if the item is bulky and exceeds $20 in freight, we will contact you to either cancel the order and provide you with a refund or to arrange for a further payment.

Flat Rate of $35*

Express orders will be shipped next business day (provided your order is received before 2pm EST).

*Excluding bulky items. Dynamic shipping rates will apply.

Express Shipping is not available during the period of the Black Friday Sale

Please Contact Us. 

We ship through Australia post. Both Standard and Express post.

Standard orders are dispatched within 3 business days of the order being placed. In some cases, this is sooner wherever possible. Please allow 5-7 business days for delivery from date of dispatch.

Express orders will be shipped next business day (provided your order is received before 2pm EST). Please allow 1-3 business days for delivery from date of dispatch for all metropolitan areas and 2-6 days for regional Western Australia, Tasmania, Northern Territory and Queensland.

Once your order has been prepared and dispatched you will receive an email notification, to help you track your items.

We endeavour to deliver your purchases as quickly as possible so you can enjoy your new items. We aim to provide you with the best customer support, we cannot take responsibility for delays caused by a third-party courier company or COVID delay. Delivery speed is dependent on your location and order size. Should your item not arrive within the estimated delivery time please contact our customer service team.

Unfortunately, on occasion, our system will allow you to checkout with a bulky item. We are always trying to rectify this.

Dynamic shipping rates apply for bulky items. In the event you purchase a bulky item and pay a standard shipping rate, our team will contact you to organise further payment or a refund.

We currently offer overseas shipping to New Zealand and the USA. If you are outside of these countries and would like to place an online order, please contact us for shipping rates.

Customs, Duties and Import Taxes: Postal and delivery charges do not include taxes and duties which may be levied by customs in the country where the order is intended to be delivered. You are responsible for any customs duties, foreign taxes or other fees which may be imposed.

*HOMEWARES SHIPPING POLICY ONLY - EXCLUDES FURNITURE and EXCLUDES BULKY ITEMS

While the cart may allow you to add a bulky item and checkout, if it exceeds the freight costs we will contact you for further instructions. You can either pay the extra freight or cancel the order.